Legal

Terms of Business

The terms and conditions that apply when you use our website and services.

These Terms of Business set out the basis on which Revive Property Management ("we", "us" or "our") provides services to landlords, tenants, sellers, buyers and other users of our website. They were last updated in July 2026.

About us

Revive Property Management is a trading name of Revive Property Group, based at 3 County Road, Walton, Liverpool, L4 3QA. We are a family-run property management, sales and lettings agency serving Liverpool and the Wirral.

Using our website

The information on this website is for general guidance only. Property details, photographs, descriptions and prices are published in good faith and are subject to change, verification and availability. We recommend you confirm any information directly with us before making decisions.

You may use the website for personal, non-commercial purposes. You must not copy, scrape, republish or misuse our content or listings without our written consent.

Property listings and enquiries

Submitting an enquiry or requesting a valuation does not create a contract. Our services are provided under a separate written agreement or terms letter agreed between you and us. All property particulars are prepared in accordance with current legislation and best practice at the time of listing.

Landlord and tenant services

Our landlord and tenant services, including tenancy agreements, deposits, referencing and maintenance, are provided under our specific terms of business and relevant legislation including the Housing Act 2004, Tenant Fees Act 2019 and applicable landlord licensing requirements.

Tenant fees are restricted in accordance with the Tenant Fees Act 2019. We will provide full details of any permitted fees before you enter into a tenancy agreement.

Sales and auctions

Property sales and auction services are provided under our specific terms of business. These will include our commission, marketing fees, tie-in periods and any other terms applicable to the instruction.

Complaints

If you are dissatisfied with any part of our service, please contact us in the first instance so we can resolve the matter. We operate an internal complaints handling procedure and, where appropriate, you can refer unresolved complaints to The Property Ombudsman or another relevant redress scheme.

Limitation of liability

To the extent permitted by law, we exclude liability for any loss or damage arising from your use of the website or reliance on information published on it, except for losses caused by our negligence or fraud.

Changes to these terms

We may update these Terms of Business from time to time. The latest version will be published on this page. Continued use of the website or our services after changes means you accept the updated terms.

Contact us

For any questions about these Terms of Business, please contact us at lettings@revivepm.co.uk or call 0151 294 2444.

The Revive Property Group
Accredited & protected
ARLA Propertymark Protected — Revive is a member of PropertymarkThe Property Ombudsman and Trading Standards Institute approved code

Revive Property Management Services Limited is a member of Propertymark and holds Client Money Protection, so your money is safeguarded. We follow The Property Ombudsman's TSI-approved Code of Practice, and every tenant deposit we take is registered with a government-approved protection scheme.